Shipping policy
Shipping Policy
Average Delivery Time
- After placing your order, your order is dispatched the next working day. Orders placed on Friday, Saturday or Sunday are dispatched on Monday, and orders placed on a bank holiday are dispatched the next working day.
- Once your order has been processed, it will be dispatched via Royal Mail. Delivery then takes approximately 8 to 12 working days.
We aim to make the ordering and delivery process as smooth as possible for our customers. If you have any questions or concerns, please do not hesitate to contact our customer support team at support@homerosielondon.uk.
How to Place an Order
The ordering process at Home Rosie London is designed to be simple and straightforward:
- Go to the product page and add your desired item to the cart by clicking the green "Add to Cart" button.
- Make sure you have selected the correct product variants. Once confirmed, click "Secure Checkout".
- On the checkout page, enter your contact and delivery details. Ensure all information is accurate.
- Your delivery method is Free UK Delivery with Royal Mail. Please note that all shipping is completely free of charge as we cover all delivery costs.
- Choose your payment method and click "Pay now".
Payment Methods
You can choose from a range of secure and SSL-encrypted payment methods:
- American Express
- Apple Pay
- Google Pay
- Shop Pay
- Mastercard
- Maestro
- Visa
Once you have selected your preferred payment method, click "Pay now". If you pay with Apple Pay, Google Pay or Shop Pay, a window will open where you confirm the payment. Follow the instructions to finalise your purchase. If you encounter any issues, please contact our support team at support@homerosielondon.uk.
Shipping Costs
We cover all shipping costs on every order. All products are delivered directly to your door, 100% free of charge, with no minimum order value required.
Order Dispatch
Found the perfect piece on our website? We want you to enjoy it as soon as possible, which is why we ensure your order is processed and dispatched as quickly as possible.
Important: We will always do our best to dispatch your order as quickly as possible.
Need Your Order Urgently?
Need your order urgently? Email us at support@homerosielondon.uk and we'll do our best to help.